Persona 01
Online marketplace
B2C or C2C — your DSA obligations differ sharply from a SaaS company's.
B2C or C2C — your DSA obligations differ sharply from a SaaS company's.
Forums, social, video — illegal content procedures matter more than for other categories.
Even backend hosting providers have specific DSA obligations.
Determines whether you're intermediary, hosting, online platform, or VLOP — and which obligations apply.
Notice-and-action workflow, statement-of-reasons generator, complaint-handling log.
Pre-built template against Article 15 requirements with the right data fields.
For platforms above the 45m monthly active user threshold — full risk-assessment workflow.
Prioritised intake from designated trusted flaggers per Article 22.
All actions logged in a tamper-evident audit trail.
The Digital Services Act (Regulation (EU) 2022/2065) is the EU's overhaul of intermediary liability and platform responsibility. It applies to any online service that reaches EU users, regardless of where the provider is established. Provisions for online platforms commenced February 2024; the VLOP-tier obligations started August 2023.
The obligations are layered. Every intermediary has baseline obligations (terms of service, transparency, designated point of contact). Hosting providers add notice-and-action obligations. Online platforms add complaint-handling, trusted-flagger, advertising-transparency, and annual reporting obligations. VLOPs add risk assessments, independent audits, and data-access obligations for researchers.
Fines reach up to 6% of global turnover. The Commission has already issued formal proceedings against multiple VLOPs since launch, and several have settled with major operational changes.
One email when it launches. No newsletter. No marketing sequence.